RETURN POLICY
RETURN/EXCHANGE DELAY NOTICE:
DUE TO PRODUCTION SOME ITEMS MAY SHIP LATER THAN EXPECTED.
ELIGIBLITY & REQUIREMENTS
MIDNIGHT STUDIOS WILL BE ACCEPTING RETURNS FOR EXCHANGE ONLY.
PLEASE BE ADVISED THAT WE WILL NOT BE RESPONSIBLE FOR RETURN SHIPPING COSTS UNLESS AN ITEM WAS RECEIVED DAMAGED OR DEFECTIVE.
DOMESTIC RETURNS
IN THE CASE THAT AN ITEM IS RECEIVED DAMAGED OR DEFECTIVE PLEASE CLICK THE FOLLOWING LINK TO START A RETURN: midnight-usa.happyreturns.com
INTERNATIONAL RETURNS
PLEASE BE ADVISED THAT INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR CUSTOMS DUTIES AND/OR BROKERAGE FEES IN ADDITION TO SHIPPING COSTS FOR RETURNS. TO START A RETURN: EMAIL info@midnight-usa.com
IF YOU WOULD LIKE TO SPEAK TO A CUSTOMER SUPPORT REPRESENTATIVE PLEASE EMAIL info@midnight-usa.com OR CALL +1(940) 245-6393
RETURNS ARE ACCEPTED WITHIN 30 DAYS OF THE DELIVERY DATE.
IF A RETURN IS NOT INITIATED WITHIN THIS TIME FRAME WE WILL NOT BE ABLE TO ACCEPT THE RETURN.
REFUNDS AND EXCHANGES WILL NOT BE PROCESSED UNTIL ITEMS ARE RETURNED AND INSPECTED BY OUR WAREHOUSE. ALL ITEMS MUST BE RETURNED IN THEIR ORIGINAL CONDITION: TAGS ATTACHED, PACKAGING INTACT, AND PRODUCT UNWORN & UNWASHED.
EXCHANGES MUST BE OF EQUAL OR LESSER VALUE THAN THE ITEM RETURNED.